Moxy Richmond Downtown | Hotel in Richmond

8.8 (399 Reviews) |  1 Bathroom
City Center Hotel | Moxy Richmond Downtown

Hotel in City Center, Richmond

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Child Friendly
  • Internet
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Valet parking fee: usd 40 per day pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
501 EAST FRANKLIN STREET, Richmond, 23219, USA

What Our Guests say 500 + Reviews

Sep 20, 2025 06:48:59 AM
Summary: Hotel was nice…fun and quirky as Moxy hotels are. The bed was super firm which isn’t a fit for us. There was only about 18 inches of cleanse on the top bunk for the 17 year old with us. Good thing she’s thin or she wouldn’t have been able to roll over in bed. The parking garage setup is crap. Getting to it from inside the hotel AND getting out of it once parked/on foot are both ridiculous. Neither are marked well and in some cases not at all. It was very frustrating have to do a couple flights of stairs with our luggage just to get to the parking garage.
Serena Serena
Aug 12, 2025 08:55:30 AM
Summary: The hotel was really nice! Clean which made it much more comfortable to stay. I enjoyed the idea of the supply cabinet in each hall with toiletries, towels, and wash cloths. I wish they had thicker blankets for the bed as I get cold and also enjoy cushy comforters at hotels. Also could use more pillows but I checked in so late I didn’t want to ask for them. I like the complimentary drink card too. Didn’t get to use it but will do so next time I’m in Richmond!
Simone Simone
Aug 10, 2025 09:41:09 PM
Summary: Such a fun vibe. Close to fun attractions and bars.
Terry Terry
Aug 6, 2025 07:44:41 AM
Summary: Was a lovely, quick stay. We had an interior (no window) room which was a nice surprise. We got the best sleep!! Our entire family almost slept through checkout! The lobby with the games was a nice option for our kids. My husband and I got drinks at the bar and there seemed to be a nice gathering of people. The drink tickets were a nice bonus! We used some for coffee the next morning. Oh, my favorite part was the housekeeping cards in the rooms. We NEVER have cash so having the option to tip with the QR codes via Venmo was very convenient! They should consider these cards at the bar for the staff.
Jul 28, 2025 11:39:00 PM
Summary: We had a great time here! Mello(w) checked us in and out at the front desk and they were fun and enthusiastic! Hannah was a great bartender, we loved watching them work and chatting. Such a fun and unique hotel, I highly recommend staying here. We also ate at Penny Lane right across the street. And Broad Street is just a short walk away.
Melissa Melissa
Jul 28, 2025 03:44:04 AM
Summary: I’m not much of a traveler yet, but this hotel really went above what I expected considering the charge for the stay. Will most definitely recommend to friends and family. Cleanliness, staff, decor, everything was A1. If you’re tired of the bleak, standard hotel decor, come to Moxy. In Richmond VA particularly, it’s perfectly situated in downtown, surrounded by everything an out of towner might be interested in, including a large parking garage directly next to the hotel. My stay could not have been more pleasant or streamlined. Only thing missing would be a Porte-cochère but I’m sure other locations have one.
Rodrigo Rodrigo
Jul 20, 2025 07:28:46 AM
Summary: Great place to stay for a concert at the National.
JAMES JAMES
Jul 19, 2025 03:57:26 AM
Summary: Moxy is always very nice experience. This one was absolutely great. Perfect location, very nice hotel, excellent.
Miroslava Miroslava
Jul 9, 2025 05:00:00 AM
Summary: Different — more for singles and couples than families — but nice and clean
Niaz Niaz
Jul 3, 2025 11:59:20 PM
Summary: Such a fun property. The moment we walked in the staff was incredible (shout out to Mellow!!). They welcomed us with free drinks. The space has a games and different spaces to kick back and hang with your friends or find a quiet corner. We stayed in the double queen room and the bed set up was so fun and created so much space. We will be back. Traveled July 2025 with two dogs and toddler.
Mallory Mallory

FAQ's

Is this Moxy Richmond Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moxy Richmond Downtown have a swimming pool?

No, this Moxy Richmond Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moxy Richmond Downtown?

Best-rates for the Moxy Richmond Downtown starts from $157 per night with includes Toiletries, Child Friendly, Entertainment, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Wellness Facilities, Bar, Guest Services, TV, Security/Safety, Bedding/Linens, Internet, Fireplace/Heating, Sports/Activities StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Moxy Richmond Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moxy Richmond Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moxy Richmond Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moxy Richmond Downtown?

Based on the information reported by the owner or manager, the Moxy Richmond Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moxy Richmond Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Moxy Richmond Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $157
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